Store IP Address

Plan	Platforms	MASVS
Enterprise	Android, iOS	Not mapped

Summary

The Store IP Address control allows AppTego to retain the originating IP address associated with device security events and device information records. Use it when IP context is required for security analytics, abuse detection, incident response, or compliance reporting.

The SDK does not place IP addresses inside event payloads. AppTego derives the source IP from request metadata when device events reach AppTego services.

What It Helps With

Correlating suspicious activity across devices, regions, or networks.
Investigating security events during incident response.
Supporting audit requirements that require source-network context.
Enabling location-derived insights when Store Location Information is also enabled.

Privacy And Retention

IP addresses can be personal data under GDPR, CCPA, and similar privacy regulations. Enable this control only when your organization has a legitimate need and your privacy disclosures cover the collection.

Safeguard	Behavior
Explicit enablement	IP addresses are retained only when this control is enabled.
Retention	Event IP data is retained for approximately 9 weeks. Device information IP data is retained for approximately 2 months.
Deletion support	AppTego can support tenant-specific deletion workflows for valid privacy requests.
Location dependency	Store Location requires Store IP Address because country or region lookup depends on IP-derived context.

Short-term request metadata may still be used for abuse prevention and rate limiting even when long-term IP storage is disabled.

How to Enable the Control

Navigate to Device Settings from the AppTego portal, and expand the Telemetry And Analytics section. Under this section you will find the Store IP Addresses control. Click Enable to enable it for the next build or for it to be applied with a live push (if enabled).

API Configuration Example

{
  "StoreIPAddress": {
    "protection": true
  }
}

Field	Purpose
`protection`	Enables store ip addresses for protected apps.

Setup

Open the AppTego Portal.
Navigate to Configuration -> Device Information and Data Storage.
Enable Store IP Address of Users.
Save the configuration.

Changes apply to new device connections after the setting is saved.

User And App Impact

This control does not change app UI or device behavior. It changes what contextual data AppTego retains for Enterprise logs and analytics.

Support Matrix

Platform	Status	Notes
Android	Supported	No app code changes required.
iOS	Supported	No app code changes required.

FAQ

Does the SDK collect or send IP addresses? No. IP addresses are derived by AppTego services from request metadata. The SDK event payload does not include IP addresses.

Can I see IP addresses in the AppTego Portal? Enterprise tenants can view retained IP context in supported device log and dashboard views.

What happens when a user requests deletion? Contact AppTego support with the relevant tenant and device or account identifiers. AppTego can assist with supported deletion workflows for retained IP data.

Does this affect billing? No. IP address storage is included with the Enterprise plan where this control is available.